Casablanca Reverie Owner's Manual download pdf (Page 14)

Please refer to this troubleshooting guide before requesting service or contacting your dealer for assistance.

TROUBLESHOOTING TIPS

PROBLEM POSSIBLE REMEDIES

Fan will not start • Check the main circuit fuses, circuit breakers, and wall switch position. Check

all wire connections. Make sure the power is turned oﬀ during this inspection.

•  e battery is weak. Install a fresh battery.

•  e fan receiver is defective. Replace the fan receiver.

• Check the frequency setting: Turn the power oﬀ at the circuit breaker for the

fan that is not functioning only. Check that the jumper switches match in both

the receiver and the transmitter.

Fan wobbles or shakes excessively • Be sure the canopy pin is set properly into the slot on the ball.

• Check that the bladeholders have not been bent during installation and the blades

are balanced.

•  e hanger bracket and/or the ceiling outlet are attached too loosely. Make sure

the hanger bracket is attached tightly to the ceiling outlet box and the downrod

assembly is secured ﬁ rmly.

•  e downrod is attached to the downrod base too loosely. Make sure all the

screws are securely tightened.

Fan is noisy during operation • Check and tighten the light ﬁ xture retaining screws, glass shade screws, and/or

lightbulb(s).

• Tighten the canopy screws and mounting plate assembly. Make sure the wire

nuts inside the canopy and switch housing are not touching the metal parts and

that they have not fallen oﬀ the wire splices. Tighten as necessary.

• Tighten the blade holders to the ﬂ ywheel (or direct drive motor) and the blades

to the bladeholder screws.

• Make sure all the screws in the motor housing are snug but not overly tight.

Fan does not run on low speed • If fan is new, it may need to be “broken in.” Run at high speed for several days.

Battery life is short • Replace with alkaline batteries.

Light works, but fan does not work •  e fan wires are not connected properly. Follow the instructions in Step 9.

Fan and light run only on full speed •  e fan receiver is defective. Replace the fan receiver.

Fan is missing one speed •  e fan receiver is defective. Replace the fan receiver.

Fan does not change speed, but light works •  e fan receiver is defective. Replace the fan receiver.

Reverse does not work •  e fan receiver is defective. Replace the fan receiver.

Fan starts working by itself •  ere is frequency interference. Change frequency as described on Page 13.

Fan operates only when transmitter is close • Check that antenna wire is not touching the metal plate.

Fan works, but light does not dim •  e fan receiver is defective. Replace the fan receiver.

Fan works, but light does not work •  e fan receiver is defective. Replace the fan receiver.

•  e light socket is broken. Replace the socket.

• A lightbulb is defective. Replace the lightbulb.

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Casablanca Reverie Owner's Manual Page 14